Lou has been great every time looking after our cats, takes care of all their individual needs too (ie inhalers or food differences). Really treats them like her own and takes the time to know their personalities. Its very reassuring when someome understands the pets they are looking after for you. Communication is great aswell Lou will send pictures of playing with them and keeping them entertained. Lou also doesnt hesitate to drop you a message when there is changes in temperature etc. to make sure that they are cared for and not overheating or too cold. Couldn't recommend more, never had anything less than excellent when Lou has looked after our cats.






















